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 Post subject: Amazon shipping
PostPosted: Fri Sep 11, 2020 7:02 pm 
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Joined: 23 Jan 2007
Posts: 3845
So, is Amazon Prime not shipping items in 2 days any more? I ordered a CD on 9/8 (prime) and it said it will arrive Sunday. Then today I get an email that it shipped and would arrive Wed., which will be a week after the order. Prior to the CD my last order was placed Aug. 30 and arrived 9/04. I kind of have prime for the shipping, since I rarely use the prime video. I didn't complain in the middle of the covid panic buying, but that the panic buying and shortages seem to be over. Does Amazon still use UPS to ship items? It seems like they used to use them if they couldn't get the items here through the post office. I now wonder if prime is worth it if items can't ship in 2 days.


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 Post subject: Amazon shipping
PostPosted: Fri Sep 11, 2020 7:06 pm 
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Mr. IMWANKO

Joined: 18 Sep 2005
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Probably depends on how close the actual item is being stored, and the available staff.
I ordered some paint brushes the other day, used Free Standard Shipping, and got them roughly 26 hours later.

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 Post subject: Amazon shipping
PostPosted: Fri Sep 11, 2020 7:20 pm 
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Sonic Death Monkey

Joined: 22 Aug 2004
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Amazon uses pretty much everyone except FedEx as I recall, including their own trucks/ICs. It depends on what their algorithms tell them will be the most economical method.

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 Post subject: Amazon shipping
PostPosted: Sat Sep 12, 2020 12:07 am 
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Joined: 23 Jan 2007
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ted262 wrote:
Amazon uses pretty much everyone except FedEx as I recall, including their own trucks/ICs. It depends on what their algorithms tell them will be the most economical method.


Well if people are paying for prime the algorithms ought to tell them which method will meet the customer's expectation of shipping the item.


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 Post subject: Amazon shipping
PostPosted: Wed Sep 23, 2020 3:44 pm 
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Joined: 23 Jan 2007
Posts: 3845
I had to return an electronic item, which was defective. Amazon is sending me a replacement. On 9/19, I spoke to customer service and it was determined the item I received was defective. So it will take 6 days for my replacement to get to me. Meanwhile the item I returned got back to Amazon in 2 days. I printed the label, took it to UPS on Monday 9/21, about 2 pm, and it arrived back at Amazon at 11 am on Wed. 9/23.


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 Post subject: Amazon shipping
PostPosted: Mon Dec 28, 2020 11:00 am 
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Joined: 21 Jul 2006
Posts: 3310
Had a first for me.
Amazon delivered an empty envelope.
Inspecting the package, it looks like someone failed to seal the flap and the item slipped out somewhere in transit. versus someone stealing anything out of it (much easier to take the package if that was the case).
At least Amazon did not put up any fuss (they never have for me in general). But boy, I would have dug listening through the 5 Classic Albums from Parliament today while I wait for my short week to end.


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 Post subject: Amazon shipping
PostPosted: Wed Dec 30, 2020 7:24 am 
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...

Joined: 26 Oct 2006
Posts: 59410
I'm still waiting for my book to arrive - it was posted on November 15 and was scheduled to arrive by tomorrow at the latest. I've emailed the store it originated from for the tracking number - just today as I sort of forgot about this - but haven't received it yet. I don't want it to be lost in transit so I want that tracking number so I can see where it actually is.

Hardly a big deal but I hope it arrives tomorrow so I can just forget about it.

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 Post subject: Amazon shipping
PostPosted: Wed Dec 30, 2020 8:27 am 
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Joined: 16 Oct 2007
Posts: 2300
Location: Space Coast, Florida
I actually have three books still yet to arrive after four weeks. Oddly, one ended up in nearby Orlando, and is now currently visiting Philadelphia. The other two are still noted as being in their post office of origin.

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 Post subject: Amazon shipping
PostPosted: Wed Dec 30, 2020 11:16 am 
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Joined: 26 Oct 2006
Posts: 59410
Okay, so...the seller doesn't use tracking numbers. At least they emailed me back quickly. I suppose I'll just have to wait and see. It will arrive when it arrives. :)

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 Post subject: Amazon shipping
PostPosted: Wed Dec 30, 2020 1:14 pm 
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Puppy Monkey Alan!

Joined: 20 Sep 2006
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We ordered books for my daughter for Christmas - never showed up. Waited until they said we could order a replacement or get a refund. My wife requested the replacement. Got an e-mail that said the automated system couldn't do that (that's a first). So I put in for a refund and just ordered a replacement. After I ordered, I got an e-mail that they automated system couldn't do the refund. So I ended up on a chat and got that taken care of, only to get an e-mail saying to return the items when they arrive. Well, there's the issue - if they arrived, I wouldn't have asked for the refund. I'm guessing this isn't quite over. I will say that things seem to be sliding back towards the more normal side - I got the Van Halen radio broadcast CD today that was originally estimated to arrive in mid- to late January.

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 Post subject: Amazon shipping
PostPosted: Thu Dec 31, 2020 5:44 am 
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Joined: 21 Jul 2006
Posts: 3310
NoURider wrote:
Had a first for me.
Amazon delivered an empty envelope.
Inspecting the package, it looks like someone failed to seal the flap and the item slipped out somewhere in transit. versus someone stealing anything out of it (much easier to take the package if that was the case).
At least Amazon did not put up any fuss (they never have for me in general). But boy, I would have dug listening through the 5 Classic Albums from Parliament today while I wait for my short week to end.

Had received the replacement mid morning yesterday (less than 24 hours). Call me impressed.


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