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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Tue Nov 25, 2008 6:53 pm 
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using nero 9, keep getting an error at the end of trying to burn a disc.the error log doesnt make it any clearer to me,can anyone help?

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Tue Nov 25, 2008 7:52 pm 
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Just guessing, but I'd say there's something wrong with the disc drive that you're burning to.


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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Tue Nov 25, 2008 8:01 pm 
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is there a way i can find out whats wrong?

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 3:37 am 
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Did you change out the burner in your computer recently? Did the copy of Nero come with the computer? Many times Nero is tied to the specific burner that it came with. You might try uninstalling Nero and then re-installing.

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 6:36 am 
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i just bought the new nero version last week,as the one that came with my pc was an ancient version

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 6:37 am 
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vista or not vista?

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 7:03 am 
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make sure that you have "determine maximum speed" checked and that you have "verify written data" unchecked.I seem to recall some peoples disks would fail with "verify" clicked on.
try to use a re-recorable dvd until you figure out your problem :)


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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 7:32 am 
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im running windows XP.
i jusst downloaded a thing called burn my files, and it worked first time.id really like to get nero running again tho

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 1:34 pm 
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Niatpac Levram!!!!!!

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Try contacting Nero support.
They may have a phone #, or an online data base.
Since you just bought it they should be able to help you under warranty.


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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 2:17 pm 
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i sent them an email yesterday with a copy of the error log . . .no reply as yet

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 2:34 pm 
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Did you uninstall the older version of Nero before installing the new one? Sometimes the "upgrade" process of installing the newer version of a program over an older one, even though the installer says its fine to do, can cause problems. Nero uses ASPI drivers to send the data to the burner from what I remember, perhaps the ASPI drivers didn't get upgraded when the new version was installed. There is a link at the bottom of this wikipedia page to Nero's aspi driver. You might try downloading and installing it.

http://en.wikipedia.org/wiki/ASPI

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Wed Nov 26, 2008 2:51 pm 
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i used neros clean tool to remove the old nero.
il try that tho

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Thu Nov 27, 2008 1:03 pm 
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sigh, it made no difference

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Thu Nov 27, 2008 3:57 pm 
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Gerry wrote:
sigh, it made no difference


I've helped as much as I know on the subject. Hopefully you will hear back from Nero support and they will get things working for you again.

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Fri Nov 28, 2008 1:19 pm 
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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Fri Nov 28, 2008 11:02 pm 
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Lower the maximum speed and uncheck verify and see what happens. Also check for online updates.

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 Post subject: computer help, why wont nero burn my dvds anymore?
PostPosted: Sat Nov 29, 2008 6:31 am 
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happy ending !!
updated the drive firmware and its now working.
thanks for all the suggestions

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