My Amazon account was apparently hacked last night by someone changing the email account associated with the account.

The new email was a Russian email address. I had to dig really deep in order to get a phone # to contact Amazon to try and remedy this, since I can't logon to Amazon to start a chat..... argghhh .... they can really be so difficult at times...so then I get customer support on the line and they can see it was compromised so they disable the account and I ask will I be getting email conformation of this while they investigate this ? And - get ready - they said they will send email notification to the email associated with the account...! So, you are going to notify the hacker by email that my account has been hacked and you are going to investigate? Really? - Really?

After that I decide I should check my UK account as well and discover that it's gone- deleted....

So try the same drill to inform UK but of course they have no phone # listed to contact them, only a chat which of course you have to sign in to be able to use, which of course I cannot since the account is not there....

In order to talk with them I establish the same account again and start the chat - by now I'm sure you can see where this ended up....confusion as the CS person says they can see the account - no worries, sir... then I have to explain - no you're seeing the new account I had to recreate in order to just chat with you....

Anyone here have anything similar happen? How did it all turn out?

I don't know if this is similar to your situation, but several months ago, I was not able to log onto either my US or UK accounts. After dealing with Amazon for several days, I had to change my password. All of my pending orders were still there. I still have no idea why that happened. I don't think that it was a hack though. Everything has been ok since then. There were no strange orders or the like on there.

Bottom line though- be vigilant with your charge account. Check it either online or on the phone every couple of days. If there are purchases on it that you don't recognize, alert the charge card company immediately.

Thanks Larry - I did that last night with my Amazon Prime Visa - that's the only thing I use the card for and Amazon told me the card would be frozen since I was reporting that the account had been hacked...so I should be safe there and there were no charges on the account..

Please share the phone number.

The good # IS 888-280-4331 for the US.

I found in a search for Amazon hack which does NOT work - 888-282-2406

Thanks for the heads up, dj. No issues on my account, but I changed my password just in case. The thing I didn't expect - I went to my Amazon UK account to change it there as well, and it had already updated. I'll take it!

Not yet in my case. Every internet account will be hacked eventually.

Mine's fine too.

I'm at work. Amazon just sent me a photo of the package they delivered to me today.

On somebody else's porch.