Here is more information on Ringles. I still feel a Renny-like confusion with this whole thing.
What is a
Ringle?
A
Ringle is a CD with 2-3 tracks that also includes a ringtone of a hit track delivered directly to your cell phone. A
Ringle may also include additional bonus content such as mobile wallpaper and alternate downloadable content for your computer if you have a phone which is not compatible with Ringles.
Can I test whether my phone can receive a
Ringle ringtone?
Yes – simply send the text message "
RINGLE" to 40477 from your mobile phone. You’ll receive a message back confirming whether your phone is compatible. (Standard text messaging rates apply.)
How do I redeem my ringtone/mobile wallpaper?
Insert the
Ringle CD into your computer and click on the "Redeem" button in the Connected CD experience which will pop up on your screen. Alternatively, you can access the redemption Web site by directing your Web browser to the address printed along with your
Ringle code found inside the
Ringle CD. Follow the directions on screen to enter your
Ringle code and personal information to redeem your bonus ringtone and, where available, mobile wallpaper.
What ringtone and/or mobile wallpaper will I get with my
Ringle?
In most cases, the bonus ringtone offered is the main mastertone/true tone corresponding to the featured song (the "A-side") of the
Ringle. You can see a preview of the bonus mobile wallpaper, where available, when you log on to the
Ringle redemption website.
How many phones can I download my ringtone/wallpaper to?
Your
Ringle code is good for one download each of the bonus ringtone and wallpaper.
Can I preview the ringtone before downloading?
Yes. The online redemption site will include an audio preview of your bonus ringtone.
What do I do if the CD audio doesn’t play when I put it in my computer?
In some cases, the Connected CD screen on a
Ringle will launch instead of the users' default media player (Windows Media Player, iTunes, Rhapsody, MusicMatch, etc.) If this happens with your computer, simply launch your media player manually to play the music on the CD.
What can I do if my phone can not accept a
Ringle ringtone?
Buyers with incompatible mobile phones will be given directions how to access a website where they can use their
Ringle code to download alternate content instead of the
Ringle ringtone. The alternate content consists of either a video of the featured song or audio downloads from the
Ringle artist. If you are going through the online redemption process when you discover that your phone is not compatible you will automatically be taken to a website where you can download the alternate content.
Are Ringles compatible with pre-paid phones?
Some pre-paid phone services enable delivery of
Ringle ringtones. Send the text message "
RINGLE" to 40477 from your mobile phone. You’ll receive a message back confirming whether your phone is compatible. (Standard text messaging rates apply.)
What do I do if my
Ringle code does not work?
Please click on the "Customer service" link on the
Ringle redemption website or your Connected CD, or send an e-mail to
ringle@iventa.com.
What’s a Connected CD?
A Connected CD is a CD that allows fans to connect to a world of music online. When you put the CD in your computer, you will be offered a menu of online links to bonus content, exclusive offers, and more. Sony BMG and other companies are releasing Ringles with a special Connected CD feature--just insert the
Ringle in your computer and connect directly to the
Ringle redemption website.
Why do I have to register to redeem my ringtone and wallpaper?
We ask that you register an e-mail address and password to ensure that your code is not lost if the redemption process is interrupted before you have downloaded your bonus content. In addition, should you purchase additional Ringles, registration will allow you to log in quickly on future visits to the Sony BMG
Ringle redemption site.
Is the redemption process Mac-compatible?
Yes. Sony BMG's online
Ringle redemption process is compatible with the latest Mac operating system.
My question is not covered here, how do I contact customer service?
Please click on the "Customer service" link on the Ringles redemption website or your Connected CD, or send an e-mail to
ringle@iventa.com.
How can I tell if I'm buying a genuine
Ringle?
Look for this image.
